Returns & Refunds


We have a risk free 30-day guarantee!

We offer returns within 30 days for any reason if you aren't 100% satisfied.  Just contact us to get our return shipping address, ship the items back to us, and we will provide a 100% refund.  Please note that we can only provide a full refund if the item is returned in new condition with all the pieces included.

Please feel free to contact us with any questions:

We want you to be fully satisfied and a lifelong customer.  Thank you for the opportunity to serve you!

Please note that for custom manufactured orders and chandeliers over $4000, we do not accept returns.  Additionally, for any order over $2500, there is a 20% restocking fee for returns.