Returns & Refunds
We have a risk free 30-day guarantee!
We offer returns within 30 days for any reason if you aren't 100% satisfied. Just contact us to get our return shipping address, ship the items back to us, and we will provide a 100% refund. Please note that we can only provide a full refund if the item is returned in new condition with all the pieces included.
Please feel free to contact us with any questions: Info@HyperCrave.com
We want you to be fully satisfied and a lifelong customer. Thank you for the opportunity to serve you!
Please note that for custom manufactured orders and chandeliers over $4000, we do not accept returns. Additionally, for any order over $2500, there is a 20% restocking fee for returns.