Returns & Refunds

OUR GUARANTEE

We have a risk free 30-day guarantee!

We offer returns within 30 days for any reason if you aren't 100% satisfied.  Just contact us to get our return shipping address, ship the items back to us, and we will provide a 100% refund.  Please note that we can only provide a full refund if the item is returned in new condition with all the pieces included.

Please feel free to contact us with any questions: Info@HyperCrave.com

We want you to be fully satisfied and a lifelong customer.  Thank you for the opportunity to serve you!

Please note that for custom manufactured lights and chandeliers, we cannot accept returns.  Additionally, for orders over $2500, there is a 18% restocking fee.